Faculty & Staff Assistance Program

Call your NC State University FASAP Program anytime for confidential assistance.

Call: 866.467.0467
Go online: guidanceresources.com
TDD: 800.697.0353
Your NC State Web ID: FASAP

Personal issues, planning for life events or simply managing daily life can affect your work, health and family.  The NC State University Faculty & Staff Assistance Program (FASAP) provides support, resources and information for personal and work-life issues.  FASAP is university-sponsored, confidential and provided at no charge to you and your dependents.  This page explains how the FASAP program can help you and your family deal with everyday challenges.

FASAP Information Flyer (English) FASAP Information Flyer (Espanol) FASAP Information Flyer (French)


Employee Resources

Confidential Counseling

Someone to talk to.

This no-cost counseling service helps you address stress, relationship and other personal issues you and your family may face.  It is staffed by Guidance Consultants – highly trained master’s and doctoral level clinicians who will listen to your concerns and quickly refer you to in-person counseling and other resources for:

  • Stress, anxiety and depression
  • Relationship/marital conflicts
  • Problems with children
  • Job pressures
  • Grief and loss
  • Substance abuse

Financial Information and Resources

Discover your best options.

Speak by phone with out Certified Public Accountants and Certified Financial Planners on a wide range of financial issues, including:

  • Getting out of debt
  • Credit card or loan problems
  • Tax questions
  • Retirement planning
  • Estate planning
  • Saving for college

Legal Support and Resources

Expert info when you need it.

Talk to our attorneys by phone.  If you require representation, we’ll refer you to a qualified attorney in your area for a free 30-minute consultation with a 25% reduction in customary legal fees thereafter. Call about:

  • Divorce and family law
  • Debt and bankruptcy
  • Landlord/tenant issues
  • Real estate transactions
  • Civil and criminal actions
  • Contracts

Work-Life Solutions

Delegate your “to-do” list.

Our Work-Life specialists will do the research for you, providing qualified referrals and customized resources for:

  • Child and elder care
  • Moving and relocation
  • Making major purchases
  • College planning
  • Pet care
  • Home repair

GuidanceResources Online

Knowledge at your fingertips.

GuidanceResources Online is your one stop for expert information on the issues that matter most to you… relationships, work, school, children, wellness, legal, financial, free time and more.

  • Timely articles, HelpSheets, tutorials, streaming videos and self-assessments
  • “Ask the Expert” personal responses to your questions
  • Child care, elder care, attorney and financial planner searches

Employer Resources

Management Referrals

Management may refer an employee as a direct result of unacceptable job performance or personal conduct, potential workplace violence, or any other issue deemed appropriate by management and Employee Relations.

Contact: employeerelations@ncsu.edu at 515-6575 for more information.

Critical Incident Stress Management and Debriefing

In the event of a critical incident in the workplace, through coordination with Employee Relations, ComPsych counselors can provide consultative services to management regarding appropriate trauma management. In addition, trained counselors can provide critical incident stress debriefings (CISD) for employees exposed to a traumatic event in the workplace.

Critical incident stress management services require prior consultation with Employee Relations.

Contact: employeerelations@ncsu.edu at 515-6575 for more information.


*Please Note: Temporary employees, students (including graduate students) and individuals in visitor/ no-pay status are not eligible to access FASAP services.